Technician

A technician is at the heart of what Green Drop Garage produces for its customers

Purpose

Diagnose the basic sources of automotive problems accurately and repairs performed correctly and efficiently. Demonstrates proficiency in basic engine and mechanical diagnosis and repair. Minimum 2 years automotive experience.

Product

●        Credible diagnostic reports

●        Repairs performed properly with low comeback volume

Statistics

●        Volume of work performed (# of flagged hours)

●        Work efficiency (billed/ flagged hour ratio)

●        Work accuracy (# of comebacks)

JOB DUTIES OF A TECHNICIAN

 

1.

Ensure customer and staff safety.

 

2.

Perform any duties to help maintain shop effectiveness and efficiency including helping other staff and performing open/closing duties.

 

3.

Maintain clean/organized workspace, parking lot and shop.

 

4.

Verify issues and perform all work requested on work order.

 

5.

Complete technician work sheet completely and accurately.

 

6.

Maintain accountability in schedule, communication, actions and repairs performed.

 

7.

Use appropriate personal protective equipment.

 

8.

Maintain awareness of surroundings and impact of actions on shop environment.

 

10.

Acquire personal tools that are up­to­date.

 

11.

Learn how to use shop tools and software.

 

12.

Know each car’s history and how current repair improves vehicle condition.

 

13.

Perform Pre­inspection, test drive and post­repair inspection.

 

14.

Work with other Technicians to solve questions/problems on the job.